TAKE AN EXAM ONLINE
OnVUE Remote Testing: Any screenshots, including a screenshot of final test results, will void the test! Please advise your students that the act of taking any screenshot in the Pearson OnVUE test platform, even after the test is completed, will invalidate the exam.
Take an exam online, anytime, anywhere!
Online testing, powered by Pearson OnVUE, is a remote exam proctoring service that provides a secure and easy way to complete the CompTIA certification exam from any place in which a private area is available.
After Your Exam
The 4 steps your learners will need to follow to take an exam online:
Your exam score will be shown on your screen immediately after you’ve completed your exam. If you’ve passed the exam, you will receive a congratulatory email from CompTIA Certmetrics with instructions on how to access your record.
Step
Step
1
2
Run a system test using the same computer and network that you will use to take your exam. The system test will take 5 to 10 minutes to complete. You will be prompted to take photos of yourself and your exam workspace. To prepare your exam workspace move all books and writing objects out of arm’s reach, unplug additional monitors and computers, and clear your walls of any writing (e.g., on whiteboards). You will also need an ID and phone (which must be set out of arm’s reach after check-in.) To avoid delays and added stress during your testing appointment, complete the system test prior to the start of your exam appointment.
Review testing policies and procedures. Before taking a CompTIA exam, all certification candidates will be prompted to agree with the CompTIA Candidate Agreement. Failure to accept the agreement results in the forfeiture of your exam fee. There are also policies and procedures specific to online testing, including those related to system requirements, your exam workspace, and testing for candidates under 17 years of age.
It is important you keep records of the following:
• Your score report with your exam registration number and instructions on how to access your record • The email address that you used to register for your exam This information is required to log in to your certification account and is also needed should you require future assistance with your certification record. If you haven’t passed your exam, don’t give up! It’s not the end of your certification path, and you can take your exam again.
Please be sure to review them here:
• CompTIA Testing Policies • CompTIA Candidate Agreement • Pearson OnVUE Testing Policies
Step
Step
3
4
If you don’t already have one, create a Pearson VUE testing account. Be sure you use an active, valid email address when you create an account. Important information about your exam results and certification status will be sent to the address you use to create your testing account.
Schedule and complete your online exam. Verify that you can satisfy all computer, internet connection, and workspace requirements before scheduling your exam. Return to the OnVUE page and sign-in. Follow the on-screen prompts to schedule your exam.
Online test proctors communicate only in English and OnVUE testing software is English-based. Additionally, CompTIA’s full suite of translated exams are available in those countries that participate in online testing.
Online testing is not available in:
• China • Cuba • Iran
• Japan • North Korea • South Korea
• Slovenia • Sudan • Syria
Other exclusions include any site licenses.
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