THE FULL STORY
75 IT SYSTEMHOUSES IN THE DACH REGION (GERMANY, AUSTRIA, AND SWITZERLAND) AND TRADING COMPANIES IN 14 COUNTRIES The IT services and trading company Bechtle places a high premiumon the qualification of its employees and the systematic development of their specialist knowledge. In a highly dynamic industry, themanufacturer- independent, integrated services provided by Bechtle in the area of IT infrastructure demand the highest degree of expert knowledge fromtheir specialists. As the largest systemhouse in Germany and amajor European IT and e-com- merce company, Bechtle already offers awide range of further training opportunities in the Bechtle Akademie and prepares its employees systematically tomeet newchallenges. CompTIA CERTIFICATION IS THE PERFECT FIT To complement its existing range of training offers, Bechtlewas searching for the right certification thatwould qualify its technical trainees in accordancewith industry standards in the area of networking solutions inparticular. This step was takendue to the fact that companies increasingly demand integrated concepts for conference solutions, IP communications, video, messaging, mobile applications, and telepresence. The IT service provider, which serves 70,000+ customers fromawide range of industrial and service sectors aswell as the public sector, recognized this at an early stage and designed its portfolio accordingly. In its search for a suitable, universally recognized, andmanufacturer- independent certification; the BechtleGroup soon found exactlywhat itwas looking for by drawing on its existing contactwithCompTIA: The CompTIA certificationNetwork+ fulfils all of Bechtle’s requirements perfectly. STRATEGIC IMPORTANCE OF NETWORK COMPETENCY “As part of the IT solutions at Bechtle, networking solutions rank among our strategic goals. With the CompTIANetwork+ certification, we have succeeded in adding anothermodule to our training portfolio in the area of networking solutions that is practice-oriented and tailored exactly to our requirements,” explainsMelanie Schüle, head of business develop- ment in the area of networking solutions. CompTIANetwork+ offers trainees a broad foundationof knowledge in the area of network support that is completelymanufacturer-independent and tailored precisely toBechtle’s requirements. The certification confirms that course graduates are competent to install and configure network components. They are also capable of performing in-depth, professional troubleshooting. The specific course content, aswell as the learningmaterials andmethods to be used, were developed togetherwithCompTIA. This guarantees that course graduates acquire the precise IT competencies that Bechtle requires. “It exceeded all of our expectations,” confirmed personnel specialist Irina Fuchs. “Forty-four trainees from15 different Bechtle locations began the specialist training in October 2013whenwe added this certification to the trainee program. The trainees passed the exam in February 2014. That representsmore thanhalf of the technical trainees for a year" INDEPENDENT, FLEXIBLE LEARNING For the first time, Europe’s leading IT service provider decided to concentrate on self-study methods in specialist training instead of the more usual classroom-based teaching. This location-independent qualification offers a high degree of flexibility. Trainees can decide howmuch to study and when, based on their daily work schedule. At the start of the course, a trainer provides general information about the qualification and information about the methodology used. A wide variety of teaching materials are thenmade available for subsequent self-study: a textbook, training videos provided on a special platform, and a forumwhere trainees can exchange information. In addition, webinars are heldmonthly at which open questions can be clarified interactively with the trainer. The course ends with a classroom session in preparation for the examination. Network+ FOR A SUCCESSFUL FUTURE With the manufacturer-independent CompTIA Network+ certification, Bechtle is optimally equipped tomeet the continuously growing demand for network expertise. As technical trainees are introduced to this topic at an early stage, they are able to achieve a high standard of knowledge. And the investment has paid off: Bechtle benefits fromhighly qualified trainees while remaining an attractive employer for technically minded young people who aspire to a career in the IT industry. Due to course participants acquiring knowledge that goes beyond the stan- dard knowledge acquired in vocational education, they are an excellent choice for upcoming projects within their department.
For more information about Bechtle, see www.bechtle.com.
“As part of the IT solutions at Bechtle, networking solutions rank among our strategic goals. With the CompTIA Network+ certification, we have succeeded in adding another module to our training portfolio in the area of networking solutions that is practice-oriented and tailored exactly to our requirements.” – Melanie Schüle , Head of Business Development in the area of Networking Solutions
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