Emerging Cybersecurity Training Priorities in a COVID-19-Impacted Business Landscape
TheCOVID-19pandemicofearly2020hasnecessitatedthatbusinessesand institutions rapidlyreimaginehowtheywork, interactandcommunicate. Whiletechnologywasalreadyaclearlyestablishedenablerofworkforce effectiveness, ithas, seeminglyovernight, becometheworkplace itself. As morepeopleareaskedtorelyonmoretypesof technologyforagrowing numberof usecases , anurgent tech-relatedskillsgaphascome intofocus. InthewakeofCOVID-19, theneedfor technologyupskillingandtraining, particularly intheareaof cybersecurity, is timelierandmorecritical thanever. Inaseriesof threesurveys toCompTIAmemberbusinessesconductedinMarch, April andJuneof2020,weaimedtogainreal-time insight intohowCOVID-19 hasalready impactedtechnologyfirms, andtogaugethetrendingdirection ofpeoples’ confidenceandfear.Here iswhatwe learned.
**Unless otherwise indicated, survey responses did not vary significantly frommonth to month**
Most firms approached immediate COVID-19 changes with optimism In the early days of COVID-19 impact, a great majority of firms reported that they were immediately transitioning staff and operations to be remotely situated (85% reported that most of their staff were working remotely inMarch), necessitated by office shutdowns and concerns around pandemic exposure. While less than half of respondents (46% in April and 42% in June) indicated that their feelings around the unfolding COVID-19 situationwere “somewhere in themiddle” and that they were “hanging in there”, a similar number felt generally optimistic (46% in April and 52% in June), and just a small number (8% in April and 6% in June) reported experiencing a “very difficult situation.”
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