Cybersecurity COVID-19 Whitepaper

Emerging Cybersecurity Training Priorities in a COVID-19-Impacted Business Landscape

Most survey respondents report that their organizationhas priorities for training IT staff in one ormore cybersecurity areas, with top priorities spanning awide range of topics. When asked to select their topfive, themost commonly selected topicswere: best practices for educating end-users (43%overall, and this response wasmost popular among SPs/MSPs, vendors/distributors, and other types of organizations); networkmonitoring/accessmanagement (32%); riskmanagement/ mitigation (31%); and data loss prevention/ data security best practices (30%). Other areas identified for trainingwere firewalls and antivirus (29%), Cloud security (28%) and best practices for data privacy (25%), among others.

What training areas arefirms prioritizing? 1) Educating end-users 2) Networkmonitoring/accessmanagement 3) Riskmanagement &mitigation 4) Data loss prevention/data security best practices 5) Firewalls &antivirus 6) Cloud security 7) Best practices for data privacy

A Return To Normalcy, Or Is This The New Normal? In April, nearly a quarter (24%) of respondents expressed an expectation that business might go back to normal by May or June. Some 41% of respondents said they expected business may return to some semblance of normalcy by July or August. Clearly, for a majority of the country, and for a good deal of businesses around the world, neither scenario has come to pass. Yet 34% of respondents expressed a view that it would be at least September before “business as usual” might be resumed. Responding tech firms—and the technology industry as a whole—have arguably experienced less disruption than other sectors due to their ability to pivot more quickly to remote work and fill in gaps with technology solutions for other businesses, but challenges lie ahead.

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